Ricardo León – Learning & Leadership Development

Learning & Leadership Development
for Real-World Performance

I design human-centered learning experiences and leadership programs that blend instructional design, coaching, and modern technology to help people grow and organizations perform.

I'm Ricardo León, a Learning & Development leader, executive coach, and former Senior IT engineer. I spent 20+ years building and supporting complex systems in Fortune 100 environments, and the last 5 years designing leadership development programs, multi-modal learning experiences, and AI-enabled learning tools. I love turning complex ideas into intuitive, actionable learning that sticks, whether that's for frontline leaders, franchise owners, or high-performing teams.

View My Work
Ricardo León

Portfolio

Selected projects showcasing learning strategy, instructional design, coaching, and technology integration.

02

Franchise Leadership Development & Onboarding

ILT / VILT eLearning Blended Learning SOPs

Designed and delivered comprehensive learning and onboarding for franchise owners, directors, and staff across multiple Adventure Kids Playcare locations. Built blended programs including ILT, VILT, eLearning, SOPs, microlearning, and job aids covering leadership skills, customer experience, team culture, and operational excellence.

Key Outcomes

  • Partnered with executives and SMEs to align training with franchise growth and brand standards
  • Used performance data and feedback to continuously improve programs
  • Scaled onboarding across multiple locations with consistent quality
03

Executive & Leadership Coaching Programs

1:1 Coaching Team Coaching Workshops NLP

Built and delivered coaching programs for executives, managers, and high potentials at Source One. Combined 1:1 coaching, team coaching, and skills workshops with evidence-based tools including NLP, high-performance coaching, cognitive reframing, and habit design.

Approach

  • Designed structured goal-setting and reflection templates
  • Created follow-up frameworks to ensure insights translated into action
  • Measured outcomes through performance metrics and behavior change
04

Volunteer Training & Event Operations

Training Design Process Design Operations Scale

As Co-Founder of Baskets for Good, I helped design the processes and training systems for a seasonal Thanksgiving nonprofit that has delivered over 300,000 meals. I work with a large volunteer team that dedicates the week before Thanksgiving to staging, packing, and delivering full-week grocery baskets.

Key Elements

  • Created simple instructions, workflows, and on-the-ground coaching
  • Enabled volunteers to plug in quickly, stay safe, and feel successful
  • Operated at scale with consistent quality and volunteer satisfaction

About

I began my career in IT, spending over 20 years as a Senior Unix/Linux Engineer for companies like PepsiCo, Capital One, and T-Mobile. Over time, I realized my favorite part of the job was helping people: onboarding new engineers, running workshops, and turning complex systems into clear, usable knowledge.

That led me into Learning & Development, leadership coaching, and instructional design. Today I design learning ecosystems, leadership programs, and AI-enabled tools that make growth more accessible and sustainable. I also co-founded Baskets for Good, a seasonal Thanksgiving nonprofit that has delivered more than 300,000 meals to North Texas families.

I'm always learning, whether it's through psychology, coaching science, learning tech, or the lived experiences of the leaders and teams I work with.

Education & Certifications

Education

Bachelor of Science in Psychology Capella University, Minneapolis, MN • 2022

Certifications

Certified NLP Master Trainer, Coach & Consultant NLP University (NLPU) • 2023
Certified Dream Manager Floyd Consulting • 2022
Certified High-Performance Coach High Performance Institute • 2021
Certified Tiny Habits Coach Tiny Habits Institute • 2021
ICF ACC Certification (in progress) International Coaching Federation • 2025

Contact

I'd love to connect about learning design, leadership development, or coaching opportunities.

© 2025 Ricardo León. All rights reserved.